Privacy Policy
Last updated: 02 June 2026
This is a draft. Please review and approve before publishing.
1. Data Controller
Valk & Co, with registered address at C. la Calandria 197, 03184 Torrevieja, Spain, is responsible for processing your personal data on this website.
Contact: info@compactzorg.nl | +31 6 41077296
2. What Data We Collect
- Contact form data: name, surname, email, phone, message and any voluntary additional information.
- Technical data: IP address, browser type, language preference, pages visited.
- Cookies: session cookies and analytics (only with consent).
3. Why We Use Your Data
- Respond to inquiries about properties, management, renovations or home care.
- Provide and improve our services.
- Comply with legal obligations (tax, accounting, fraud prevention).
4. Legal Basis
Processing is based on (a) your explicit consent when submitting forms, (b) execution of a service agreement, and (c) our legitimate interest in operating the business.
5. Data Retention
We keep inquiry data for up to 24 months unless a service contract extends it. Tax and accounting records are kept for the legally required period (currently 6 years under Spanish law).
6. Sharing
We do not sell or share personal data with third parties for marketing. We may share data with:
- Our hosting provider (Hostinger International Ltd.) for the technical operation of the website.
- Contractors and suppliers when strictly needed to deliver a service you requested.
- Authorities when legally required.
7. International Transfers
Some service providers may be located outside the European Economic Area. In that case, transfers are protected by Standard Contractual Clauses or equivalent safeguards under GDPR Articles 44-49.
8. Your Rights (GDPR / AVG)
You have the right to:
- Access your personal data.
- Rectify inaccurate data.
- Delete your data (“right to be forgotten”).
- Restrict or object to processing.
- Data portability.
- Withdraw consent at any time.
- Lodge a complaint with the Spanish Data Protection Agency (AEPD, www.aepd.es) or, if applicable, the Dutch Autoriteit Persoonsgegevens.
To exercise these rights, email info@compactzorg.nl with proof of identity.
9. Cookies
We use technical cookies essential for the website to function. Analytics and third-party cookies are loaded only after you accept them in the cookie banner. See our cookie banner for details.
10. Security
We use HTTPS encryption, secure hosting and limited access controls. No internet system is 100% secure; we will notify affected users and authorities within 72 hours of any breach as required by GDPR.
11. Changes
This Privacy Policy may change. The “Last updated” date above reflects the most recent version.
12. Contact
Privacy questions: info@compactzorg.nl | +31 6 41077296 | C. la Calandria 197, 03184 Torrevieja, Spain.